Please read the following terms and conditions of use carefully before placing your order.

MMG service srl
Via Don Minzoni, 20
97013 Comiso (RG)
VAT no. IT01600260887
Reg. no. RG – 132270 in Ragusa’s Company register

 

Object

The following terms & conditions are related to the e-commerce products available for sale in the website https://amastone.com.
MMG Service srl may change these Terms & Conditions of sale without prior notice

Acceptance of the General Sales Conditions

Every purchase made via the website (hereafter: Purchase Agreement) by users who access to it (hereafter: the clients) are regulated by the following General conditions, by the Consumer Code (Legislative Decree n. 206/2005), section II (art. 50-67) and by the rules of electronic commerce (Legislative Decree 70/2003).

With the conclusion of the purchase agreement, the client accepts and undertakes the General Conditions.

Description and Price of Goods

We have taken every care to describe and show all items as accurately as possible, and with accordance to the manufacturer’s specification. Despite this, a slight variation in items may occur.  We provide you with product information on the website.  If there is anything which you do not understand, or if you wish to obtain further information, please contact us via email info@amastone.com

The picture of the products listed in the website, where present, is usually a photo of the product itself and its goal is to present the product for the selling without guarantee that the product is exactly similar to the photo.
If any differences are present between the picture and the datasheet please refer to the last one.
All the prices are clearly written the website. Prices on the website are in Euro (€)  and do not include VAT

Deliver information

MMG Service srl delivers to all the countries indicated on the website and delivery will happen with no appointment. The goods ordered will be sent to the postal address specified by the client.

The client can not attribute any kind of responsibility to MMG Service srl in case of a delay in the fulfillment of an order or in the delivery of the goods object of the purchase agreement.

Orders are aimed to be dispatched within 2-5 working days of the order being placed with us. However, the supply times depend from factors external to MMG’s will, such as suppliers’ commercial policies, while delivery times will be diversified in consideration of a series of circumstances, such as the method of payment and the delivery place.

Sometimes It’s possible that the goods are not available due to multiple contemporary orders that bring to the end of the stocks, o r in case of special products that need to be made.

We will always inform you of our best delivery dates and we will try our best to dispatch the order as soon as possible

Payments

The payment of the purchased products can be  made by credit card, Paypal, Bank Transfer or Cash on Delivery.
Credit Card and PayPal payments are not charged the moment the client places the order.
The payment will be charged the moment the goods are handed to the courier responsible for the delivery.
During this phase the invoice related to the order is also issued.

The right of withdrawal

The purchases made via the website are regulated by the present General Conditions and by the Italian Law on distance selling.

According to art. 64 s.s. Legislative Decree 206/2005 (Consumer Code), the client (a natural person that purchases the goods for purposes not relating to his professional activity, that is without referencing a VAT number) has the right to withdraw from the purchase agreement for any reason and without giving explanation, to the following conditions. To exercise this right, the Client must send a communication via registered mail, within 10 (ten) working days from the reception of the goods. The essential condition for exercising the right of withdrawal is the substantial integrity of the good to return.

It’s sufficient that the good is returned in a normal state of conservation.

Once the integrity of the Product is verified, MMG Service srl will refund the entire amount payed by the client for the products object of the withdrawal within 30 (thirty) days from the return of the same products.

MMG Service srl will refund the entire amount of the order, or part of it in case of partial withdrawal, by Bank Transfer or by other methods agreed by MMG Service srl and the client. In accordance with the set of rules dealing with the subject, MMG Service srl will refund the client the amount corresponding to the amount of the products.

The costs for the return of the goods to MMG Service srl are still charged to the client.

Non-compliance of the products and defective products

The products offered on the website are compliant to the national and community legislation in force in Italy. The Images and colors of the products published on the website may be different from the real ones due to the local settings of the systems and/or of the instruments used for their display. In case of lack of conformity to the description published on the website of the products purchased and in case of a defective product, the Client has the right to a refund or to the replacement of the not-conforming good. A communication by the staff of MMG Service srl will follow, stating the method of refund, which may also happen via discount coupons on the next purchase superior to the amount of the goods to refund, excluding any further responsibility of MMG Service srl.

Personal Data Treatment

MMG Service srl treats the Clients data according to the set of rules regarding the protection of personal data, as specified in the information note in the dedicated section, named: “Privacy Policy”

Communication and complaints

All the communications or eventual complaints from the client to MMG Service srl regarding the purchase agreement must be communicated via e-mail (info@amastone.com)

Intellectual property rights

All the trademarks (registered and not registered), every and any intellectual property, distinctive sign or name, image, picture, written or graphic text and generally any other intangible good protected by laws and international conventions dealing in intellectual and industrial property reproduced on the website, remains exclusive property of MMG service srl and/or its assignors, the access to the website and/or the stipulation of the purchase agreement will not derive the client any right to the intellectual property.

Any use, even partial, is prohibited without the written authorization from MMG service srl and/or its assignors, to whom all the rights are exclusively reserved.

Jurisdiction

Any eventual controversies relating to the interpretation and execution of the stipulated contracts in acceptance of the General conditions will be solved by the competent judicial authority based on the subject in case of “consuming clients”, while for “Professional Clients” the competent court will be Ragusa.